Releasing out new hardware and software can be a stressful time for any business. Excitement + Nervousness keep on triggering your mind.
To ensure there won’t be any problems with the product launch, you need to test, test and test again so that there is no problem or later down the road that will endanger your customers’ trust in you.
1.Run an extensive QA process
You must have an extensive quality assurance process in place prior to launching new software or hardware. This QA process must pass through multiple levels of approval internally. Additionally, you should conduct a focus group to get external feedback.
2.Look under every stone for exploits
Hackers have one job — breaking into websites or programs. In many cases, they are able to hack your software if you leave an open exploit. If you’re testing hardware or software for an upcoming launch, make sure you check every setting and feature to make sure there are no exploits that could cause issues or refunds.
3.Let people beta test it for free
It’s not revolutionary, but let some people try it for free. Customers feel empowered when their opinion is asked. If you’re rolling out products regularly, build a beta test community of customers you trust. Incentivize them with discounts and the newest products, and pretty soon they’ll feel like part of the team.
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Before releasing your hardware or software product to the world, first have your employees use the product in their daily work. Your employees should be knowledgeable about what will and won’t work for your customers, plus they’re readily available to give actionable feedback. Google does this in their testing process for changes to the search engine and they refer to it as “dogfooding.”
5.Conduct acceptance testing
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Acceptance testing is testing what is expected versus what actually happens. You’ll have tests that test the expectations of the customer and then a different set of tests that go against what you want. This demonstrates the functionality and usability of the product and shows you where it’s lacking and needs more attention and work.
Move forward with these tests and do implement it so that your product or software releases with flying colours and gain much recognition from others...